We provide Russian-speaking customer support in Dubai, available 24/7 for VIP travelers, corporate delegations, and private clients. Our team combines the experience of a hostess in Dubai with Russian and English fluency and the skills of an executive assistant for Russian clients in Dubai. From VIP guest relations in the UAE to bookings, event coordination, and business correspondence, we ensure seamless communication with professionalism and discretion.
Hostess Dubai Russian English
VIP guest relations UAE
Our team combines the experience of a hostess in Dubai with Russian and English fluency and the skills of an executive assistant for Russian clients in Dubai. From VIP guest relations in the UAE to bookings, event coordination, and business correspondence, we ensure seamless communication with professionalism and discretion. Whether you require a Russian-English interpreter in Dubai or a business assistant for Russian clients in the UAE, our services are tailored to both private and corporate needs, with full flexibility for on-demand or substitute support.
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OKSANA S
Hostess / Guest Relations / Interpreter & Business Assistant
📍 Location: Dubai, UAE (available immediately)
📧 Email: oxana@russian-english.com
🌐 Website: russian-english.com
📞 Phone: +7 (996) 362-52-60
Objective
Russian-speaking customer support and guest relations in Dubai — hotels, VIP service, MICE, clinics, retail.
Profile
- 14+ years of experience with VIP clients and international delegations
- Fluent in Russian and English
- Polite, organized, discreet, with strong sense of protocol
- Dual citizenship: Russia & UK
- Ready to start immediately
Key Skills
- Customer support: phone, email, WhatsApp
- CRM & ticketing systems, SLA escalation
- VIP guest reception & protocol
- Opera PMS / POS, reservations & waitlist management
- Retail returns & complaints handling
- Simultaneous and consecutive interpreting
- Cultural mediation & business correspondence
- Event & travel coordination
- Cash handling & reporting discipline
- Confidentiality & professional etiquette
Work Experience
HOSTESS / FRONT OF HOUSE — Côte Restaurant, Sevenoaks, UK
Sep 2021 – Mar 2022
- Managed up to 100 guests per shift
- Reservations, seating, and waitlist coordination
- Communication with bar & kitchen staff
- Maintained order and high service atmosphere
ASSISTANT FRONT OFFICE MANAGER — VIP Lounge Hilton, London, UK
Mar 2018 – Mar 2019
- Led front office reception team shifts
- Served VIP guests, handled complaints
- Improved loyalty and upselling services
- Maintained quality standards and reporting
INTERPRETER & TRANSLATOR — London / Moscow / Dubai / Geneva
Mar 2010 – Present
- Interpreting at conferences and negotiations
- Legal, medical, and technical translations
- Executive assistance, travel & meeting organization
- Worked with UKBA, Chatham House, Amnesty International
FREELANCE — CUSTOMER SUPPORT & GUEST RELATIONS (RU/EN)
2019 – Present
- 24/7 client inquiries via email & messengers
- Coordinated transfers, meetings, follow-ups
- Escalated complex cases, provided SLA/NPS reports
- Supported Russian-speaking clients worldwide
Образование
- Lomonosov Moscow State University — Master in Linguistics (1991–1997)
- Georgia State University, Atlanta — Business Administration (1999–2000, non-degree program)
Языки
- Russian — native
- English — fluent
Additional
- Driving license category B, 15+ years experience
- Flexible schedule, available for business trips
- Experience with events in London, Geneva, Dubai, Moscow
- References & reviews available on website
We provide Russian-speaking customer support in Dubai, ensuring smooth communication for VIP travelers, business clients, and residents. Our team combines the experience of a hostess in Dubai with Russian and English fluency and the skills of an executive assistant for Russian clients in Dubai. From VIP guest relations in the UAE to handling bookings, event coordination, and business correspondence, we deliver seamless service with discretion and professionalism. Whether you require a Russian-English interpreter in Dubai or a business assistant for Russian clients in the UAE, our services are tailored to meet the needs of both private and corporate clients.
For personalized support, we also offer concierge services for Russian clients in Dubai, including travel arrangements, meetings, retail assistance, and cultural mediation. Our team handles Russian client support in Dubai via email, phone, and WhatsApp Russian support in Dubai, ensuring 24/7 availability and quick response. With expertise as a translator and interpreter for Russian clients in Dubai, a Russian hostess in the UAE, and a Dubai Russian hostess on WhatsApp, we create a reliable bridge between Russian-speaking guests and the local hospitality, business, and healthcare sectors.